Privacy Policy
Big Guy Junk Disposal respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a quote, contacting us, or using our junk removal services.
Big Guy Junk Disposal Privacy Policy
Information Collection
We may collect personal information that you voluntarily provide to us, including your:
• Name
• Telephone number
• Email address
• Service address or postal code
• Information about the junk or materials you would like removed
• Photographs uploaded when requesting a quote
• Preferred service date
• Messages, comments, or special instructions
• Information reasonably necessary to provide or arrange our services
Our website may also collect certain technical information automatically, such as browser information, device information, IP address, website activity, and cookie information.
Data Usage & Security
We may use your information to:
• Respond to quote requests
• Estimate the size and nature of a junk-removal job
• Contact you regarding your inquiry
• Schedule and provide services
• Communicate changes to an appointment
• Process and maintain business records
• Improve our website and services
• Prevent fraud, misuse, or security issues
• Meet legal, regulatory, accounting, or tax requirements
We will collect, use, and disclose personal information only for reasonable business purposes and as permitted or required by applicable law.
Cookies & Protection Policies
Photos submitted through our website are used to evaluate the items, approximate volume, access requirements, and other factors relevant to preparing or discussing a quote.
Submitting photographs does not guarantee that the final price will be identical to an initial estimate. Actual pricing may change if the items, quantity, weight, materials, accessibility, labour requirements, or other job conditions differ from what was shown or described.
We will not intentionally publish customer-submitted photographs for advertising or promotional purposes without appropriate permission.
We do not sell your personal information.
We may disclose information to service providers that assist us in operating our business and website when reasonably necessary. This may include website hosting, forms, email, communications, analytics, payment processing if later enabled, or other business technology providers.
If Big Guy Junk Disposal uses contractors or other service providers to perform or assist with a job, relevant customer information may be provided to them only to the extent reasonably necessary to arrange or perform the requested service.
Our website is currently hosted using Wix. Wix may process information through its technology and infrastructure in accordance with its own privacy practices.
Some technology or service providers used by Big Guy Junk Disposal may process or store information outside Canada. Information processed outside Canada may be subject to the laws of the jurisdiction where it is processed or stored.
We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, tax, accounting, or business requirements.
You may contact Big Guy Junk Disposal if you have questions about how your personal information is handled or wish to request access to or correction of your personal information, subject to applicable law.
Big Guy Junk Disposal
Calgary, Alberta, Canada
Phone: 403-998-5865
Email: bigguy5848@gmail.com
We may update this Privacy Policy periodically. The latest version will be posted on this website with an updated revision date.